Incidents, complaints and significant events
Incidents, complaints and significant events, each with its statutory clock tracked.
What it does
- Record incidents, complaints and significant events as they happen.
- Each record shows its statutory clock to the manager.
How it looks, with an example practice
Incidents and complaints
1open
Last 30 days
- ComplaintOpened 28 October 2026Clock running
- Significant eventOpened 14 October 2026Closed
- IncidentOpened 2 October 2026Closed
Records logged when they happen